CHANGINGEYES HEMA CONTACT LENSES Black Dark

How to put in contact lenses?Step 1: After you get the lenses, please do not put on them immediately. The liquid in the package is saline and disinfectant, and it will irritate your eyes. Please put the lenses in the contact lens care solution about 6-8 hours before you wear them.Step 2: Take the lens out from the packet gently after washing and drying your hands. Then make sure you are holding the correct side of the lens.Step 3: Hold up your upper eyelid and pull down your lower lid, then use the index finger to gently place the lens.Step 4: Look up and down, left and right after putting the lens in so that it will settle into place, then close your eye in a while.Step 5: Do again for the other eye through simple steps!How to remove contact lenses?Step 1: Wash and dry your hands thoroughly before touching your eyes.Step 2: Use your clean hand to gently pull down your lower eyelid, then pull up your upper eyelid.Step 3: Using your index finger and thumb to pinch the lens gently.Step 4: Look up and slide the lens down gently so that the lens will be kept in your eye, then pinch it off onto a finger. Do it again for the other eye.Do your lenses come with prescription?Yes! All of them are available with prescription. If you have normal eyesight or you simply need a decoration, choose -0.00.
Consult your eye doctor to confirm the diopter counts before ordering.

Why is the actual color different from that on website?Due to variable factors, such as light, camera lens filters, surrounding colors, original eye color/ eye shape/ makeup, etc, the color of the lenses may vary and look different. Such cases should be acceptable.

Kindly Remind:Please contact us within 24 hours after you have received your lenses if you have any doubt about your lenses. Please don’t forget to enclose the lens picture so that we can check for you.

What to do when lenses irritate eyes?Please soak your lenses in care solution which is exclusive for contact lenses for 24 hours, then rinse and scrub your lenses gently.
Check the two sides before wearing lenses to avoid uncomfortable experience, such as irritation, dry eyes，blurry vision, etc

Make a Successful Start

Starting in 2020, we will shift from offline sales of contact lenses in the United States to online e-commerce, so that everyone who loves beauty can have a different display. At present, we maintain a good supply relationship with Alcon, Germany, and we also have our own daily production of contact lenses.

Why HEMA?

At present, the materials of contact lenses are roughly divided into three types, HEMA, HEMA+NVP and HEMA+Si

HEMA+NVP is based on HEMA by adding NVP components to make the lens very light, thin and soft and not suitable for protein precipitation. The toughness is worse than that of hydrogels.

HEMA+Si is the addition of silicon to HEMA, which makes the lens more moisturizing. It is characterized by good moisture retention and high oxygen permeability (4-7 times that of ordinary lenses). It is suitable for people who are prone to dry eyes.

HEMA lenses are made of hydrogel, and their oxygen permeability is 5 times higher than that of ordinary contact lenses. It is characterized by being strong and durable, but it is prone to protein precipitation, so many daily-disposable beauty lenses are made of this material. Hema material is currently recognized as the most suitable material for color contact lenses. Due to its high water content, it is indeed higher than other materials in terms of comfort. It is suitable for people with healthy eyes, but if your eyes are more sensitive, It is easy to produce red blood and other phenomena. It is best to choose non-ionic materials. The lenses of this material are lighter and softer, and are not prone to protein precipitation.

If for any reason you are not completely satisfied with your purchase, you may return it to us for exchange or a full refund before unpack the outer packaging of the product , please notice that the contact lenses product cannot be returned after unpacking.

Return/Refund Conditions

1. Items received within 14 business days.If the goods received are damaged and cannot be used, please contact us within 48 hours.
2. The returned articles must be unopened or kept in good condition with the original packaging. We do not accept returns that are opened, damaged or altered in any way. If it is found that the product is damaged and cannot be used, please see regulation 1.
3. We do not accept returned items that are sent back by you directly without checking with us first.
4. You are responsible for return shipping charges.
5. The after-sale warranty is 14 business days upon receiving the parcel(according to the logistic information).

Quality problems(ripped, incomplete, shriveled, etc) of the product are found within the after-sale warranty, please contact us immediately and send us clear pictures of the defective item. We can replace it after checking.
Please do not throw the lens and lens packages before your problem is solved. We have several different packages, while the color of lenses from different packages may be different.

Notice:
1. Please check the items whether they are damaged or with the wrong color before you open them.
2. Each order has only one after-sale privilege.
3. Replace, return or refund is not available if the color is not what you expect/wantwhen the product is correct or the parameters you have ordered are not suitable for your eyes.

To make a return, email us at services@beacolors.com to request a return authorization.Please tell us the details of your order in the email: your name, order number, and reason. If your return request has been proceed we will send you our warehouse address for return.

Warehouse Address:Minghua Plaza, Xinyuan Road, Luohu District, Shenzhen

Email: services@changingeyes.com

Website: www.changingeyes.com

We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1-2 weeks for your return to be processed.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.No fee for refund.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at services@beacolors.com